The Role of the Medical Committee in Maintaining the Quality of Health Services at the University of North Sumatra University in 2019

Oct 13, 2025 by magicalceylontours.com 86 views

The Role of the Medical Committee in Maintaining the Quality of Health Services at the University of North Sumatra University in 2019

Introduction

The University of North Sumatra Hospital has experienced significant improvements in the quality, reach, and efficiency of health services in 2019. This achievement is a result of the hospital's efforts to improve and develop its management, particularly in aspects of human resources, financing, and information. Despite these efforts, the quality of hospital services is largely determined by the performance of existing medical personnel. Therefore, this study aims to analyze the role of the University of North Sumatra Hospital Medical Committee in maintaining the quality of health services.

Background

The University of North Sumatra Hospital is a leading healthcare institution in the region, providing a wide range of medical services to patients. The hospital's management has been working tirelessly to improve the quality of its services, and the Medical Committee plays a crucial role in this effort. The Medical Committee is responsible for ensuring that the hospital's medical personnel meet the highest standards of professionalism, ethics, and discipline. The committee's role is essential in maintaining the quality of health services, and its performance has a direct impact on patient satisfaction and the hospital's reputation.

Methodology

This study employed a qualitative research approach with a phenomenological design. The aim was to identify the role of the Medical Committee in maintaining the quality of health services. Data analysis was carried out descriptively and presented in the form of narration. The study involved a comprehensive review of the hospital's policies, procedures, and standards related to medical personnel management.

Results

The results of this study showed that the management of credentials at the University of North Sumatra Hospital had been carried out optimally. However, there is still a need to increase the implementation of professional education evaluations by the Medical Committee in accordance with the standards set in the Decree of the Minister of Health of the Republic of Indonesia Number 755/Menkes/Per/IV/2011. This decree regulates the duties and roles of the Medical Committee in the hospital, and its implementation is essential in maintaining the quality of health services.

Furthermore, quality assurance management for the medical profession at the hospital has been maximized. However, there is a need to improve the standardization of the Medical Committee so that it is in line with the management of the quality assurance of the medical profession. Management of ethics, discipline, and behavior of the medical profession has been carried out well, but there must be an increase to ascertain the conformity with the standards set related to the implementation of the Medical Committee in aspects of maintaining ethics and discipline.

Discussion

The results of this study highlight the importance of the Medical Committee in maintaining the quality of health services at the University of North Sumatra Hospital. The committee's role is crucial in ensuring that medical personnel meet the highest standards of professionalism, ethics, and discipline. The study's findings suggest that the hospital's management has been working effectively to improve the quality of its services, but there is still a need for improvement in certain areas.

Conclusion

In conclusion, the role of the Medical Committee is very important in maintaining and improving the quality of health services in the University of North Sumatra Hospital. With good management and continuous improvement, it is expected that the quality of health services can continue to increase and meet established standards. This will not only increase patient satisfaction, but also the reputation of hospitals as quality health institutions.

Recommendations

Based on the study's findings, the following recommendations are made:

The Chairperson of the Medical Committee should continue to build effective communication among members related to credential management, management assurance management of the medical profession, as well as maintaining ethics, discipline, and professional behavior.
There needs to be monitoring and evaluating the implementation of the duties and roles of the Medical Committee in accordance with the Decree of the Minister of Health of the Republic of Indonesia Number 755/Menkes/PER/IV/2011.
The hospital's management should continue to improve the standardization of the Medical Committee so that it is in line with the management of the quality assurance of the medical profession.
The hospital's management should increase the implementation of professional education evaluations by the Medical Committee in accordance with the standards set in the Decree of the Minister of Health of the Republic of Indonesia Number 755/Menkes/Per/IV/2011.

Limitations

This study has several limitations that should be noted. Firstly, the study employed a qualitative research approach, which may limit the generalizability of the findings. Secondly, the study was conducted at a single hospital, which may not be representative of other hospitals in the region. Finally, the study's findings may be influenced by the hospital's management and policies, which may not be applicable to other hospitals.

Future Research Directions

Future research should focus on exploring the role of the Medical Committee in maintaining the quality of health services in other hospitals. Additionally, research should be conducted to identify the factors that influence the performance of the Medical Committee and to develop strategies for improving its effectiveness.
Frequently Asked Questions (FAQs) about the Role of the Medical Committee in Maintaining the Quality of Health Services

Q: What is the role of the Medical Committee in maintaining the quality of health services?

A: The Medical Committee plays a crucial role in maintaining the quality of health services by ensuring that medical personnel meet the highest standards of professionalism, ethics, and discipline. The committee is responsible for credential management, quality assurance management, and maintaining ethics, discipline, and professional behavior.

Q: What are the key responsibilities of the Medical Committee?

A: The key responsibilities of the Medical Committee include:

Credential management: ensuring that medical personnel meet the highest standards of professionalism, ethics, and discipline
Quality assurance management: ensuring that medical services meet established standards
Maintaining ethics, discipline, and professional behavior: ensuring that medical personnel adhere to the highest standards of ethics and professionalism

Q: How does the Medical Committee ensure that medical personnel meet the highest standards of professionalism, ethics, and discipline?

A: The Medical Committee ensures that medical personnel meet the highest standards of professionalism, ethics, and discipline by:

Conducting regular evaluations and assessments of medical personnel
Providing training and education on ethics, discipline, and professional behavior
Monitoring and evaluating the performance of medical personnel

Q: What is the importance of the Medical Committee in maintaining the quality of health services?

A: The Medical Committee is essential in maintaining the quality of health services because it ensures that medical personnel meet the highest standards of professionalism, ethics, and discipline. This, in turn, ensures that patients receive high-quality care and that the hospital's reputation is maintained.

Q: How can the Medical Committee improve its effectiveness in maintaining the quality of health services?

A: The Medical Committee can improve its effectiveness in maintaining the quality of health services by:

Building effective communication among members
Monitoring and evaluating the implementation of its duties and roles
Continuously improving its policies and procedures

Q: What are the benefits of having a strong Medical Committee in a hospital?

A: The benefits of having a strong Medical Committee in a hospital include:

Improved quality of health services
Increased patient satisfaction
Enhanced reputation of the hospital
Improved performance of medical personnel

Q: How can the hospital's management support the Medical Committee in its role?

A: The hospital's management can support the Medical Committee in its role by:

Providing resources and funding for the committee's activities
Encouraging open communication and collaboration between the committee and other hospital departments
Recognizing and rewarding the committee's achievements and contributions

Q: What are the challenges faced by the Medical Committee in maintaining the quality of health services?

A: The Medical Committee may face challenges such as:

Limited resources and funding
Resistance to change from medical personnel
Difficulty in monitoring and evaluating the performance of medical personnel

Q: How can the Medical Committee overcome these challenges?

A: The Medical Committee can overcome these challenges by:

Building effective communication and collaboration with other hospital departments
Developing and implementing effective policies and procedures
Providing training and education on ethics, discipline, and professional behavior