The Importance of HR Performance

Oct 13, 2025 by magicalceylontours.com 23 views

Introduction

PT. XYZ DELI SERDANG, a leading company in the production of mineral water and soft drinks in North Sumatra, faces a significant challenge in maintaining high human resource (HR) performance. The company's HR performance has been declining, affecting its overall productivity, efficiency, and profitability. To address this issue, a comprehensive study was conducted to identify the variables that affect employee performance and to design an effective training system to improve HR performance.

The Importance of HR Performance

HR performance is a critical factor in determining the success of any organization. It encompasses various aspects, including employee knowledge, skills, and attitudes, which are essential for achieving optimal business goals. A well-designed training system can significantly improve HR performance by increasing employee knowledge, skills, and attitudes, ultimately leading to improved productivity, efficiency, and profitability.

Variables Affecting HR Performance

The study conducted at PT. XYZ DELI SERDANG identified three primary variables that affect HR performance: knowledge, skills, and attitudes. The results of the correlation analysis revealed a significant relationship between these variables and HR performance, both partially and simultaneously. This indicates that an increase in these variables can lead to improved HR performance.

Recommended Training Design

Based on the study's findings, the following training design is recommended to improve HR performance at PT. XYZ DELI SERDANG:

Maintenance Training

This training focuses on improving the ability of employees in maintaining and repairing production equipment, minimizing downtime, and increasing efficiency. By providing employees with the necessary skills and knowledge, maintenance training can help reduce equipment failures and improve overall productivity.

Individual and Team Achieve Goals Training

This training aims to improve the ability of employees in establishing and achieving goals, both individually and in teams. By understanding clear targets and strategies, employees can work more directed and effectively, leading to improved productivity and efficiency.

Training Analytical and Creative Thinking for Problem Solving

This training helps employees develop analytical and creative thinking skills to solve problems. Skilled employees in solving problems will more easily adapt to changes and improve work efficiency, leading to improved HR performance.

Coaching Training

This training aims to improve the ability of employees in providing guidance and direction to colleagues. With good coaching abilities, employees can help and motivate their colleagues to achieve optimal performance, leading to improved HR performance.

Leadership Training

This training helps employees develop leadership abilities, so that they can become effective leaders in the team. Strong leadership can motivate the team and encourage higher performance, leading to improved HR performance.

Continuous Improvement Training

This training aims to improve the ability of employees in making continuous improvements. By applying a continuous improvement culture, employees will continue to find ways to improve the efficiency and quality of work, leading to improved HR performance.

The Importance of Management Role

The success of this training program not only depends on the design of the training system but also on the role of management in supporting and implementing it. Management is necessary to:

Establish a Strong Commitment

Management must show a strong commitment to the training program and provide the resources needed for its success. This commitment will help ensure that the training program is implemented effectively and that employees are motivated to participate.

Building a Learning Culture

A work environment that encourages learning and self-development will increase employee motivation to attend training. Management must create a culture that values learning and development, providing employees with the opportunity to grow and improve their skills.

Monitor and Evaluate

Management must be regularly monitoring and evaluating the effectiveness of the training program, as well as adjusting if needed. This will help ensure that the training program is meeting its objectives and that employees are benefiting from it.

Conclusion

By implementing a structured training system and focusing on increasing knowledge, skills, and attitudes, PT. XYZ DELI SERDANG can significantly improve HR performance. This will have a positive impact on the productivity, efficiency, and profitability of the company. With strong management support and effective training system, PT. XYZ DELI SERDANG can achieve optimal business goals and remain competitive in the market.

Recommendations

Based on the study's findings, the following recommendations are made:

Implement a comprehensive training system that focuses on increasing knowledge, skills, and attitudes.
Provide employees with the necessary skills and knowledge to maintain and repair production equipment.
Encourage employees to establish and achieve goals, both individually and in teams.
Develop analytical and creative thinking skills to solve problems.
Provide employees with coaching and leadership training to improve their ability to guide and motivate colleagues.
Encourage a culture of continuous improvement to improve the efficiency and quality of work.

By implementing these recommendations, PT. XYZ DELI SERDANG can improve HR performance, increase productivity, efficiency, and profitability, and remain competitive in the market.

Q: What is the main objective of designing a training system to improve HR performance at PT. XYZ DELI SERDANG?

A: The main objective of designing a training system to improve HR performance at PT. XYZ DELI SERDANG is to increase employee knowledge, skills, and attitudes, which are essential for achieving optimal business goals. By improving HR performance, the company can increase productivity, efficiency, and profitability.

Q: What are the three primary variables that affect HR performance?

A: The three primary variables that affect HR performance are knowledge, skills, and attitudes. The study conducted at PT. XYZ DELI SERDANG identified a significant relationship between these variables and HR performance, both partially and simultaneously.

Q: What is the recommended training design to improve HR performance at PT. XYZ DELI SERDANG?

A: The recommended training design includes:

Maintenance Training: to improve the ability of employees in maintaining and repairing production equipment.
Individual and Team Achieve Goals Training: to improve the ability of employees in establishing and achieving goals, both individually and in teams.
Training Analytical and Creative Thinking for Problem Solving: to help employees develop analytical and creative thinking skills to solve problems.
Coaching Training: to improve the ability of employees in providing guidance and direction to colleagues.
Leadership Training: to help employees develop leadership abilities.
Continuous Improvement Training: to improve the ability of employees in making continuous improvements.

Q: What is the importance of management role in supporting and implementing the training program?

A: The success of the training program depends on the role of management in supporting and implementing it. Management must:

Establish a strong commitment to the training program and provide the resources needed for its success.
Build a learning culture that encourages learning and self-development.
Monitor and evaluate the effectiveness of the training program, as well as adjusting if needed.

Q: How can PT. XYZ DELI SERDANG ensure that the training program is effective?

A: PT. XYZ DELI SERDANG can ensure that the training program is effective by:

Regularly monitoring and evaluating the effectiveness of the training program.
Adjusting the training program as needed to meet the changing needs of the company.
Providing employees with the necessary resources and support to implement the skills and knowledge learned in the training program.

Q: What are the benefits of implementing a comprehensive training system at PT. XYZ DELI SERDANG?

A: The benefits of implementing a comprehensive training system at PT. XYZ DELI SERDANG include:

Improved HR performance, leading to increased productivity, efficiency, and profitability.
Improved employee knowledge, skills, and attitudes.
Increased employee motivation and engagement.
Improved employee retention and reduced turnover.
Improved company reputation and competitiveness in the market.

Q: How can PT. XYZ DELI SERDANG measure the success of the training program?

A: PT. XYZ DELI SERDANG can measure the success of the training program by:

Tracking employee performance and productivity.
Conducting regular surveys and feedback sessions with employees.
Monitoring employee retention and turnover rates.
Evaluating the effectiveness of the training program through regular assessments and evaluations.

Q: What is the next step for PT. XYZ DELI SERDANG in implementing a comprehensive training system?

A: The next step for PT. XYZ DELI SERDANG in implementing a comprehensive training system is to:

Develop a comprehensive training plan that outlines the training objectives, scope, and timeline.
Identify the necessary resources and budget for the training program.
Establish a training team to oversee the implementation of the training program.
Communicate the training program to all employees and stakeholders.