proportional cluster random sampling

Oct 13, 2025 by magicalceylontours.com 49 views

Introduction

Employee performance is a crucial asset for any company, and to achieve optimal performance, employees need to feel satisfied with their work. High job satisfaction is associated with various positive behaviors at work, including organizational citizenship behavior (OCB). This study aims to examine the effect of job satisfaction on OCB on Auto2000 Employees Gatot Subroto Medan.

The Problem Under Study

The problem under study is: Is there an effect of job satisfaction on OCB on Auto2000 employees Gatot Subroto Medan? This question is crucial in understanding the relationship between job satisfaction and OCB, which can have a significant impact on employee performance and overall organizational success.

Research Hypothesis

The research hypothesis is: Job satisfaction has a positive and significant effect on the emergence of OCB in Auto2000 Gatot Subroto Medan employees. This hypothesis is based on the assumption that employees who are satisfied with their jobs are more likely to exhibit positive behaviors such as helping colleagues, showing commitment to the company, and actively participating in activities outside of formal tasks.

Research Methods

This study uses quantitative methods with sampling techniques proportional cluster random sampling. A total of 80 employees from three divisions at the Auto2000 Gatot Subroto Medan branch became respondents. Data collection is carried out through the scale of job satisfaction and OCB, interviews, and documentation studies. The variable is measured using a Likert scale and analyzed using simple linear regression analysis with SPSS version 15.0 for Windows.

Research Result

The results showed that job satisfaction had an effect positive and significant on the emergence of OCB in Auto2000 Employees Gatot Subroto Medan. 92.3% of the emergence of OCB is influenced by the level of job satisfaction, while 7.7% is influenced by other factors. This effect is significant at a level of 5% (hypothesis is accepted).

Analysis and Discussion

The results of this study confirm that Job satisfaction is an important factor in encouraging employees to show OCB behavior. Employees who are satisfied with their jobs tend to be more willing to help colleagues, show commitment to the company, and actively participate in activities outside of formal tasks. This finding is consistent with previous studies that have shown a positive relationship between job satisfaction and OCB.

Implications for the Company

The findings of this study have several implications for the company:

Companies need to pay attention to factors that can increase employee job satisfaction, such as:
- Fair salaries and benefits: A decent income and comparable to the work carried out is an important factor for job satisfaction.
- Self-development Opportunities: Provide opportunities for employees to improve their skills and knowledge through training and development programs.
- Effective communication: Building open and honest communication between management and employees to create a conducive work environment.
- Recognition and appreciation: Giving awards for employee achievements and dedication can increase their sense of appreciation and motivation.
Companies can develop more structured programs to increase job satisfaction and encourage OCB to employees.

Suggestion

Further research can be done to examine other factors that can affect OCB, such as leadership, organizational culture, and work climate. Additionally, companies can develop more structured programs to increase job satisfaction and encourage OCB to employees.

Conclusion

This study shows that job satisfaction has a positive and significant influence on Organizational Citizenship Behavior (OCB) on Auto2000 employees Gatot Subroto Medan. These results are proof that Increasing employee job satisfaction can be an effective strategy to encourage positive behavior at work. Thus, companies need to continue to strive to create a conducive work environment and pay attention to the needs of employees so that they feel satisfied and show positive OCB behavior.

Limitation of the Study

This study has several limitations, including:

Sample size: The sample size of 80 employees may not be representative of the entire population of Auto2000 employees.
Sampling method: The use of proportional cluster random sampling may not be the most effective method for selecting respondents.
Data collection method: The use of a Likert scale may not be the most effective method for measuring job satisfaction and OCB.

Future Research Directions

Future research can be done to examine other factors that can affect OCB, such as leadership, organizational culture, and work climate. Additionally, companies can develop more structured programs to increase job satisfaction and encourage OCB to employees.

Recommendation for Practitioners

Practitioners can use the findings of this study to develop more effective strategies for increasing job satisfaction and encouraging OCB in employees. This can include:

Providing fair salaries and benefits: Companies can provide decent income and comparable to the work carried out to increase job satisfaction.
Offering self-development opportunities: Companies can provide opportunities for employees to improve their skills and knowledge through training and development programs.
Building effective communication: Companies can build open and honest communication between management and employees to create a conducive work environment.
Recognizing and appreciating employees: Companies can give awards for employee achievements and dedication to increase their sense of appreciation and motivation.

Conclusion

In conclusion, this study shows that job satisfaction has a positive and significant influence on Organizational Citizenship Behavior (OCB) on Auto2000 employees Gatot Subroto Medan. These results are proof that Increasing employee job satisfaction can be an effective strategy to encourage positive behavior at work. Thus, companies need to continue to strive to create a conducive work environment and pay attention to the needs of employees so that they feel satisfied and show positive OCB behavior.

Q1: What is Organizational Citizenship Behavior (OCB)?

A1: Organizational Citizenship Behavior (OCB) refers to the behaviors that employees exhibit that go beyond their formal job requirements and contribute to the well-being of the organization. Examples of OCB include helping colleagues, showing commitment to the company, and actively participating in activities outside of formal tasks.

Q2: What is the relationship between job satisfaction and OCB?

A2: The results of this study show that job satisfaction has a positive and significant influence on OCB. Employees who are satisfied with their jobs are more likely to exhibit positive behaviors such as helping colleagues, showing commitment to the company, and actively participating in activities outside of formal tasks.

Q3: What are the implications of this study for Auto2000 employees?

A3: The findings of this study have several implications for Auto2000 employees, including:

Job satisfaction is an important factor in encouraging employees to show OCB behavior.
Companies need to pay attention to factors that can increase employee job satisfaction, such as fair salaries and benefits, self-development opportunities, effective communication, and recognition and appreciation.
Companies can develop more structured programs to increase job satisfaction and encourage OCB to employees.

Q4: What are the limitations of this study?

A4: This study has several limitations, including:

Sample size: The sample size of 80 employees may not be representative of the entire population of Auto2000 employees.
Sampling method: The use of proportional cluster random sampling may not be the most effective method for selecting respondents.
Data collection method: The use of a Likert scale may not be the most effective method for measuring job satisfaction and OCB.

Q5: What are the future research directions for this study?

A5: Future research can be done to examine other factors that can affect OCB, such as leadership, organizational culture, and work climate. Additionally, companies can develop more structured programs to increase job satisfaction and encourage OCB to employees.

Q6: What are the recommendations for practitioners based on this study?

A6: Practitioners can use the findings of this study to develop more effective strategies for increasing job satisfaction and encouraging OCB in employees. This can include:

Providing fair salaries and benefits: Companies can provide decent income and comparable to the work carried out to increase job satisfaction.
Offering self-development opportunities: Companies can provide opportunities for employees to improve their skills and knowledge through training and development programs.
Building effective communication: Companies can build open and honest communication between management and employees to create a conducive work environment.
Recognizing and appreciating employees: Companies can give awards for employee achievements and dedication to increase their sense of appreciation and motivation.

Q7: What are the conclusions of this study?

A7: This study shows that job satisfaction has a positive and significant influence on Organizational Citizenship Behavior (OCB) on Auto2000 employees Gatot Subroto Medan. These results are proof that Increasing employee job satisfaction can be an effective strategy to encourage positive behavior at work. Thus, companies need to continue to strive to create a conducive work environment and pay attention to the needs of employees so that they feel satisfied and show positive OCB behavior.

Q8: What are the implications of this study for the organization?

A8: The findings of this study have several implications for the organization, including:

Companies need to pay attention to factors that can increase employee job satisfaction, such as fair salaries and benefits, self-development opportunities, effective communication, and recognition and appreciation.
Companies can develop more structured programs to increase job satisfaction and encourage OCB to employees.
The organization needs to continue to strive to create a conducive work environment and pay attention to the needs of employees so that they feel satisfied and show positive OCB behavior.

Q9: What are the future implications of this study?

A9: The findings of this study have several future implications, including:

The study can be replicated in other organizations to examine the effect of job satisfaction on OCB in different contexts.
The study can be used as a basis for developing more effective strategies for increasing job satisfaction and encouraging OCB in employees.
The study can be used to inform policy and practice in organizations to create a more conducive work environment and to increase employee job satisfaction and OCB.

Q10: What are the final conclusions of this study?

A10: In conclusion, this study shows that job satisfaction has a positive and significant influence on Organizational Citizenship Behavior (OCB) on Auto2000 employees Gatot Subroto Medan. These results are proof that Increasing employee job satisfaction can be an effective strategy to encourage positive behavior at work. Thus, companies need to continue to strive to create a conducive work environment and pay attention to the needs of employees so that they feel satisfied and show positive OCB behavior.